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    Customer Service Representative


    England, Cambridgeshire, St Ives

    Job Type:

    £12.78 - £17.04 per hour



    Customer Service Representative – St Ives “IMMEDIATE START AVAILABLE”

    Are you looking for stable hours and long term prospects, then this role could be for you!

    We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.

    We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives.

    It’s temporary to permanent role based in St Ives, Cambridgeshire.

    General Duties for Customer Service Representative:

    • Receiving inbound calls
    • Resolving queries and complaints
    • Excel skills
    • Office skills
    • Word skills
    • Experience with invoices & quotes
    • Updating database
    • Working closely with senior management escalating urgent orders

    Pay and hours for a Customer Service Representative:

    • £12.78
    • Overtime @ £17.04
    • 08.30 to 17.00pm, 1 hour lunch
    • Monday to Friday
    • 37.5 hours per week
    • 33 days holiday per year

    Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

    As part of our close-knit team, you’ll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

    But wait, there’s more!

    Our client is not just seeking a voice on the other end of the line, they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction.

    What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service.

    You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.

    Working for our client, offers you;

    • Free coffee
    • Subsidised canteen
    • Free cordial at water fountains
    • A full stocked hot and cold canteen
    • Relaxed atmosphere
    • Great training program
    • Long term prospects

    Why work with First Call?

    • Money saving offers and discounts at your fingertip
    • 24/7 GP helpline
    • Discounted Gym membership in over 2500 gyms
    • Online Payslip Access
    • Personal Insurance

    Apply today and we’ll get straight back to you!

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