With recent speculation and challenges surrounding temporary labour availability, First Call Contract Services measure success on their selection and retention.
Recording and reporting on one contract, as of last week their selection and induction pass rates from registration were at 97%, in an industry sector where selection ratios can be as high as 1:4 (26%)
Selection processes are paramount, it’s what they do from the very beginning and then all the way through their process which really makes the difference to the colleague experience.
Colleagues experiences and how they take these onto the end client are what makes for long term successful partnerships. It is this ethos which is firmly embedded within their DNA and by never forgetting it, is why, First Call Contract Services continues to grow year in year out.
Daniel Mankelow experienced this first hand only this week ‘ I have just had a meeting with our on site manager at one of our largest clients, the branch selected a number of staff for induction & training and all baring 1 passed. The client mentioned that their attitude and willingness to work was excellent. This proves that there are good staff available if our processes are thorough.’
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