Process Operator

First Call Contract Services is currently recruiting for a Process Operator to join our client based in Headcorn, Kent.

The pay rate for this role is £14.40 per hour. This position involves rotating morning (AM) and afternoon (PM) shifts on a weekly basis.

At least 1 year of experience in food manufacturing is desirable.

First Call Contract Services is an employer of choice for candidates from a wide range of backgrounds, including delivery driving, warehousing, customer service, support work, retail, cleaning, and many others.

Working pattern for Process Operator:

This role operates on a weekly rotating shift pattern:

• Early shift: 7:00am – 3:00pm
• Late shift: 3:00pm – 11:00pm

Pay:

• £14.40 per hour.
• Paid weekly.

Main Duties of Process Operator:

• Ensure all products are manufactured to company specifications, including temperature, weight, visual standards, and CCP requirements, reporting any deviations to the Team Supervisor or Shift Manager
• Follow all HACCP procedures and ensure Critical Control Points (CCPs) remain within specification at all times
• Maintain compliance with food safety, health & safety, hygiene, environmental, GMP, traceability, and legal requirements
• Monitor and control material usage and waste, reporting any issues to the Team Supervisor or Shift Manager
• Ensure all materials are available and equipment is operating effectively to meet production plans
• Support efficient shift handovers, including stock control, GMP standards, and accurate documentation
• Complete all required production, quality, and compliance documentation accurately and on time
• Work collaboratively with internal teams to promote open communication and continuous improvement
• Support production efficiency by reducing downtime, waste, and improving productivity levels
• Maintain high standards of housekeeping and hygiene within the production area at all times
• Provide buddy training and mentoring to new employees as required
• Participate in return-to-work interviews when required
• Confidently escalate and, where necessary, stop production if quality or safety standards are not met

About You:

• Previous experience in a food or drinks manufacturing environment is desirable
• Basic Food Hygiene Certificate with good awareness of Health & Safety standards
• Strong understanding of food manufacturing processes, HACCP principles, and quality standards
• Confident in maintaining product safety, legality, traceability, and compliance requirements
• Good numerical and analytical skills with strong attention to detail
• Strong planning and organisational skills with the ability to prioritise workload effectively
• Proficient in Microsoft Office, particularly Word and Excel, for accurate documentation and reporting
• Strong written and verbal communication skills
• Able to work effectively as part of a team, supporting problem solving and continuous improvement
• Builds strong working relationships across teams and departments
• Customer-focused with a commitment to delivering high-quality standards
• Self-motivated, results-driven, and able to work to clear objectives and high standards

This role would suit candidates with previous experience working in a food production warehouse or for employers such as Amazon, Parcelforce, DHL, or similar organisations.