If you enjoy managing an onsite workforce, being the go-to person for both clients and colleagues, and building strong, lasting relationships this could be the perfect role for you.
Role Purpose
We’re looking for a hands-on Onsite Coordinator to provide daily support at a large contract packaging client. You’ll act as the key point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong engagement, and consistent delivery against KPIs and SLAs.
Workforce Engagement & Onsite Support
* Be the primary onsite contact for associates, maintaining strong daily visibility.
* Build trusted relationships to support engagement, welfare and retention.
* Handle attendance issues.
* Promote a positive safety culture.
Fulfilment
* Support labour planning for contract packers & FLT drivers.
* Deliver or support site inductions and on boarding.
* Work with the central recruitment team to maintain a strong, compliant talent pool.
Client Engagement & Operational Support
* Maintain strong relationships with Contract Pack Manager and site supervision teams.
* Provide updates on workforce sentiment, risk areas and operational pressures.
* Contribute to continuous improvement and consistent service delivery.
Administration & Reporting
* Support payroll accuracy and timely submission.
* Maintain accurate workforce and ER records.
* Produce basic MI on attendance, performance and retention.
* Ensure compliance with client processes and safety standards.
Skills & Experience
* Strong people skills with the ability to build rapport quickly.
* Confident handling sensitive conversations and resolving issues at pace.
* Highly organised with good attention to detail.
* Resilient, adaptable and effective in fast-paced operational environments.
* Experience in industrial recruitment strongly desirable.
In return we offer as competitive salary + Bonuses, Extensive training and opportunity for career progression.
