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    Customer Service Representative


    England, Cambridgeshire, St Ives

    Job Type:

    + Benefits

    Customer Service


    We are working with our client in the recruitment of Customer Service Representatives, based in St Ives, Cambridgeshire.

    Do you have customer service experience, from a production or manufacturing back ground and looking for long term employment, then this job could be for you.

    Excellent hourly rate from £12.56 per hour, plus excellent opportunity for a perm placement following 12 weeks.

    We offer full support for you to succeed in your role! First Call Contract Services are an employer of choice for candidates from many backgrounds, such as delivery driver, warehouse, customer service, support worker, retail associate, cleaner and many more.

    Why work with First Call?

    • Working with First Call Contract Services gives you many additional benefits!
    • Money saving offers and discounts at your fingertip
    • 24/7 GP helpline
    • Discounted Gym membership in over 2500 gyms
    • Online Payslip Access
    • Personal Insurance

    Shift pattern:

    • Monday to Friday
    • 08.30am to 17.00pm
    • 1 hour hunch
    • 37.5 hours per week

    Pay :

    • £12.56 per hour
    • Paid weekly

    Main Duties:

    As part of the customer service team, your duties may include

    • Taking inbound customer calls

    • Resolving complaints

    • Ensuring the correct departments are notified

    • Clearly logging complaints and queries

    • Must be IT literate
    • Have clear and concise verbal communication

    Our client offers:

    • A subsidised canteen
    • Free hot drinks
    • Water fountains with flavoured cordials
    • A fully equipped gym (access following 4 weeks employment)

    This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

    I consent to storing and processing my personal data as outlined on the 'How First Call Contract Services manages and uses your personal data' page.