Customer Service Colleague – Manchester Airport
Customer Service Colleague – Manchester Airport
Job Description
First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport. Start Date 18th August 2025
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.
– Part Time 25hrs per week
– Shifts between 3am – 8pm (5 days on, 3 days off)
– Commission Structure!
– Start date 18th August 2025
– Sorry, no students!
Key Responsibilities:
- Provide an excellent level of customer service, assisting with greeting and passenger documentation.
- Check-in and processing of passenger boarding cards and bag tags.
- Board and process customers at the boarding gate.
- Responsible for following strict safety and security regulations
- Assist customers to ensure a smooth journey through the airport
Required skills:
- Ability to work in a fast paced environment
- A high standard of literacy and numeracy
- Ability to be able to work varied start and finish times
- Able to work as part of a team
- Good communication skills
- Strong IT skills
Security Checks:
- Be able to provide 5 years address history
- Be able to provide 5 years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID
Aviation is what we do and with over 50 years of experience in aviation and the world of air travel or ground handling – you are in safe hands.
First Call Aviation is part of First Call Contract Services Limited – dedicated to providing an professional service to the Aviation sector.
Job Types: Part-time, Temp to perm
Pay: £13.35 per hour
Additional pay:
- Bonus scheme
Benefits:
- Free On-site parking
- Shuttle service provided
- Store discount
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Start Date: 18/08/2025
