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    Compliance – Audits Passed with Flying Colours

    First Call Contract Services operate to the highest industry standards across a diverse client base, supplying at times over 6000 staff in any given day.

    Over the past 20 years our industry has seen the compliance landscape change significantly.

    Every year there is an increasing burden and demand for recruitment businesses to manage the complexity of compliance which can be risky and costly if not managed correctly.

    Non-compliance has serious business consequences for both the labour provider and end user if not followed amounting to the direct loss of revenue, reputational risk and can even lead to criminal convictions.

    First Call Contract Services have invested in excellent training for all staff combined with the tools and technology to efficiently manage their workflow activity of ISO and specific client SLA contractual requirements. So whether it be the supply of labour to the food sector, delivery courier services or even aviation, First Call Contract Services are able to ensure strict processes and procedures are followed to the letter.

    Even clients who have dedicated HR teams and believe they know how their suppliers operate, have been surprised by the detail and transparency which is provided by a partnership with First Call Contract Services.

    These processes, procedures and technology is constantly tested, to the extent that our Park Royal office, only last week successful passed a 5 hour long audit from one leading international supplier of fresh prepared foods with a 99% pass mark.

    Ian Bayley – Regional Director said ‘This is really an exceptional achievement, the clients process is one of the most in depth and time consuming I have ever seen in my 20 plus years in recruitment.’

    If you would like to know more about what we do or request compliance training for your business please get in touch….

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