Process Operator

First Call Contract Services is currently recruiting for a Process Operator to join our client based in Headcorn, Kent.

The pay rate for this role is £14.40 per hour. This position involves rotating morning (AM) and afternoon (PM) shifts on a weekly basis.

At least 1 year of experience in food manufacturing is desirable.

First Call Contract Services is an employer of choice for candidates from a wide range of backgrounds, including delivery driving, warehousing, customer service, support work, retail, cleaning, and many others.

Why work with First Call?

Working with First Call Contract Services gives you access to a range of great benefits, including:

• Money-saving offers and exclusive discounts.
• 24/7 GP helpline.
• Discounted gym memberships at over 2,500 gyms nationwide.
• Online payslip access.
• Personal insurance

Working pattern for Process Operator:

This role operates on a weekly rotating shift pattern:

• Early shift: 7:00am – 3:00pm
• Late shift: 3:00pm – 11:00pm

Pay:

• £14.40 per hour.
• Paid weekly.

Main Duties of Process Operator:

• Ensure all products are manufactured to company specifications, including temperature, weight, visual standards, and CCP requirements, reporting any deviations to the Team Supervisor or Shift Manager
• Follow all HACCP procedures and ensure Critical Control Points (CCPs) remain within specification at all times
• Maintain compliance with food safety, health & safety, hygiene, environmental, GMP, traceability, and legal requirements
• Monitor and control material usage and waste, reporting any issues to the Team Supervisor or Shift Manager
• Ensure all materials are available and equipment is operating effectively to meet production plans
• Support efficient shift handovers, including stock control, GMP standards, and accurate documentation
• Complete all required production, quality, and compliance documentation accurately and on time
• Work collaboratively with internal teams to promote open communication and continuous improvement
• Support production efficiency by reducing downtime, waste, and improving productivity levels
• Maintain high standards of housekeeping and hygiene within the production area at all times
• Provide buddy training and mentoring to new employees as required
• Participate in return-to-work interviews when required
• Confidently escalate and, where necessary, stop production if quality or safety standards are not met

About You:

• Previous experience in a food or drinks manufacturing environment is desirable
• Basic Food Hygiene Certificate with good awareness of Health & Safety standards
• Strong understanding of food manufacturing processes, HACCP principles, and quality standards
• Confident in maintaining product safety, legality, traceability, and compliance requirements
• Good numerical and analytical skills with strong attention to detail
• Strong planning and organisational skills with the ability to prioritise workload effectively
• Proficient in Microsoft Office, particularly Word and Excel, for accurate documentation and reporting
• Strong written and verbal communication skills
• Able to work effectively as part of a team, supporting problem solving and continuous improvement
• Builds strong working relationships across teams and departments
• Customer-focused with a commitment to delivering high-quality standards
• Self-motivated, results-driven, and able to work to clear objectives and high standards

This role would suit candidates with previous experience working in a food production warehouse or for employers such as Amazon, Parcelforce, DHL, or similar organisations.