Sales & Design Consultant

Sales and Design Consultant, Manchester

Are you a driven and ambitious individual looking to take the retail world by storm?
Do you aspire to work for a world leader in the premium / luxury furniture industry?

The Role

As a Sales and Design Consultant, you will be responsible for delivering an exceptional client experience while maximising sales in a high-end showroom environment. Acting as a true brand ambassador, you will guide clients from initial consultation through to delivery and after-sales care.

Under the supervision of the Store Manager, you will build long-lasting client relationships and deliver personalised interior design solutions that reflect the brand’s luxury positioning.

Key Responsibilities

• Welcome customers and deliver an exceptional, luxury-level customer experience

• Proactively approach and advise clients throughout their projects

• Guide clients through the company’s sales process to ensure the right product selection

• Use 3D software and other digital tools during the sales and design process

• Create and present 2D/3D visual proposals and mood boards aligned with client briefs

• Manage the full sales cycle: consultation, invoicing, order placement, delivery tracking, and follow-up

• Liaise with suppliers and follow orders through to final delivery

• Conduct post-delivery follow-ups to ensure full client satisfaction

• Maintain outstanding showroom standards, visual merchandising, and brand presentation

• Respond to and follow up on all client interactions via phone, email, live chat, and digital platforms

• Achieve individual and team sales targets while working collaboratively with colleagues

• Support showroom merchandising, administration, and after-sales care

Who We Are

Our client is a world leader in the premium / luxury furniture sector, with over 250 showrooms across more than 50 countries. Collaborating with renowned artists and designers such as Joana Vasconcelos, Kenzo Takada, Cédric Ragot, Sacha Lakic, Christophe Delcourt, and Stephen Burks, as well as Haute Couture fashion houses including Jean Paul Gaultier and Missoni Home, the brand offers exclusive made-to-order designs.

All pieces are manufactured with a high level of customisation in small European workshops, ensuring exceptional craftsmanship and quality.

Required Skills & Personal Attributes

• Minimum 2 years’ experience in retail sales within the furniture or luxury industry

• Strong ability to engage clients and build long-term relationships

• Excellent organisational and time-management skills with strong attention to detail

• High-end presentation and professional attitude

• Confident, passionate, proactive, creative, and a strong team player

• Results-driven with strong commercial awareness

• Ability to learn quickly and adapt in a fast-paced environment

• Knowledge of 20/20 design software is a plus

• French-speaking is a plus

• Genuine interest in furniture, interior design, and the art/design industry

• Bachelor’s degree or equivalent preferred

Working Conditions

• Showroom-based role

• 5 days per week, including Saturdays and Sundays

• Weekends and bank holidays required

Benefits

• Fixed base salary plus very competitive commission structure

• Fast medium-term career growth opportunities worldwide

• Intensive training programmes including:

  • Sales techniques

  • Design software training

  • Luxury retail coaching

• Company laptop provided