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    Import Customs Manager

    Branch:
    Permanent

    Region:
    England, Berkshire, Colnbrook

    Job Type:

    Salary:
    Up to £47000 per annum

    Sector:
    Logistics

    Reference:
    ICManager_1754920777

    Import Customs Manager
    Location: Colnbrook
    Salary: £47,000 per annum – negotiable depending on experience
    Hours: Monday to Friday, 08:00 – 16:00 (30-minute lunch break)
    Contract: Full-time, permanent (37.5 hours per week)

    Our client, a well-established international logistics and transport service provider with a strong global network, is seeking an experienced Import Customs Manager to join their team based in Colnbrook.

    This is an excellent opportunity for a confident and proactive individual to take ownership of the import customs function and lead a dedicated team. The successful candidate will bring strong operational knowledge of UK import customs procedures along with experience in managing people and processes within a fast-paced logistics environment.

    Key responsibilities:

    • Lead, manage and develop a team of four import and customs staff, including appraisals, holiday and absence

    • Act as the main point of contact for all customs-related queries from customers, authorities and internal departments

    • Process customs clearance entries (CDS) for courier and cargo import shipments across multiple UK airports (LHR, EDI and GLA)

    • Create jobs and complete billing using Boxtop, manage CSDs and maintain knowledge of known cargo and SPX procedures

    • Perform Border Import (BI) functions to the client’s ETSF facility including acceptance and release

    • Manage the internal customs system (Customs Central) integrated with ASM Sequoia

    • Keep up to date with changes to customs legislation, tariffs and procedures, and update the team accordingly

    • Ensure correct classification of goods, valuation and origin declarations

    • Review and improve processes to ensure compliance, accuracy and efficiency

    • Ensure timely payment of all HMRC duties and taxes and correct billing and collection from customers

    • Reconcile Deferment and FAS accounts on a monthly basis

    • Handle both low-value bulk clearance (BIRDS) and high-value consignments

    • Maintain effective communication with operations and finance teams

    Required experience and skills:

    • Previous management and leadership experience within customs or freight forwarding

    • Strong understanding of UK customs procedures and HMRC compliance requirements

    • Previous experience in courier imports

    • Proficient in Descartes (e-Customs), ASM Sequoia, CDS and CNS/CHIEF systems

    • Experience with low-value bulk clearance (BIRDS) and ETSF procedures

    • Highly organised with strong attention to detail and a results-focused approach

    • Able to work independently and as part of a team with a flexible and positive attitude

    • Strong administrative and multi-tasking abilities with the capacity to meet deadlines under pressure

    Desirable:

    • Experience in end-to-end export customs clearance

    • Familiarity with MOU and AEO processes

    This is a vital role in the continued growth and compliance of our client’s import operations. It offers a rewarding opportunity for a skilled customs professional to make a real impact.

    To apply, please submit your CV today for immediate consideration.

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